Privacy
 
 
Our Privacy Pledge To You As a customer of NATIONAL BANK of California, you provide us with important information about yourself. We believe it is our responsibility to safeguard your personal and financial information. While some financial institutions share account owner information with other businesses, we are committed to keeping it confidential.

We have developed the following privacy policy to ensure you the confidentiality you deserve. You have our promise that we will adhere to these guidelines. It is our pledge to you.

Notice Of Your Financial Privacy Rights
We, our, and us, when used in this notice, mean NATIONAL BANK of California. This is our privacy notice for our customers. When we use the words "you" and "your" we mean the following types of customers:

All of our consumer customers who have a continuing relationship with us, such as:
  • Deposits account
  • Loan Accounts
  • Safe deposit box
  • Retail installment contracts we hold and service

We will tell you the source for nonpublic personal information we collect on our customers. We will tell you what measures we take to secure that information.

We first define some terms.

Nonpublic personal information means information about you that we collect in connection with providing a financial product or service to you. Nonpublic personal information does not include information that is available from public sources, such as telephone directories or government records.

An affiliate is a company we own or control, a company that owns or controls us, or a company that is owned or controlled by the same company that owns or controls us. Ownership does not mean complete ownership, but means owing enough to have control.

A nonaffiliated third party is a company that is not an affiliate of ours.

The Information We Collect About You

We collect nonpublic personal information about you from the following sources:
  • Information we receive from you on applications or other forms, such as, your name, address
  • Social security number, and information concerning your income and assets
  • Information about your transactions with us or nonaffiliated third parties, such as, your account balance, payment history, and parties to transactions
  • Information from a customer reporting agency, such as, your credit history, and creditworthiness

Information We Disclose About You
We do NOT disclose any nonpublic personal information about you to anyone, except as permitted by law.

The Confidentiality, Securit, And Integrity Of Your Nonpublic Personal Information
We restrict access to nonpublic personal information about you to those employees who need to know that information to provide products or services to you. We maintain physical, electronic, and procedural safeguards that comply with federal standards to guard your nonpublic personal information.

Nonpublic Personal Information And Former Customers
We do not disclose nonpublic personal information about former customers, except as permitted by law.

Information Collected From Website
We recognize and respect your need for privacy and security as you visit our site. When you visit our site to view any pages, read product information, or uses our on-line calculators and tools, you do so without telling us who you are and without revealing any personal information. While we do not collect identifying information about visitors to our site, this allows us to better understand how many people use our site and which pages and features are most popular.

The only information we normally collect and store is:
  • The name of your Internet service provider.
  • The web site that referred you to us (if any).
  • The date and time the pages were accessed.
  • The page or pages you requested.

There are instances where you may elect to provide us with personal information. If you fill out one of our feedback or request forms or send us email, you are transmitting the information that appears to you in the form or the message. This will typically include information like your name, mailing address, email address, the kind of request you are making, and any other information necessary to fulfill your request. You never transmit personally identifying information that you do not enter yourself. And this is always your option; this information cannot be collected unless you specifically elect to send it to us. This information is used internally only for the purpose of fulfilling the request or for contacting you directly and is not given or sold to any other organization.

When you submit personally identifying information via one of our feedback or applications forms, that information is also encrypted, or scrambled, by your browser before it is transmitted back to our web site. This effectively prevents anyone from intercepting and reading any personal information about you. Note that this encryption does not take place if you send us email, but only when you use your web browser with one of our site’s forms.

We hope you find our website useful and informative and we are always willing to answer questions and receive suggestions. If you have either, please contact us (323) 655-6001. Thank you.

*We reserve the right to change our privacy policy. A revised policy statement will only apply to data collected subsequent to its effective date. Any revisions will be posted at least 30 days prior to its effective date.

©Copyright 2005 - 2010 NATIONAL BANK of California. All Rights Reserved.